The journey to cultural intelligence: A personal reflection
As a young girl growing up in middle-class Nipaluna in Tasmania,I don’t remember ever meeting or coming into contact with a First Nations person.
Decades later, working in a number of government management roles, I became increasingly aware of the social,economic and cultural inequality that our First Nations people faced. I felt responsible, yet I wasn’t. I wanted to do something that would make positive ripples in some way, and be actively involved in building a better future for all Australians.
The top 5 leadership challenges of 2023/24
As the financial year draws to an end, we’ve reflected on some of the biggest leadership challenges that our clients faced this year. We know the key to strong leadership is fostering resilience and seeing setbacks as stepping stones for opportunities for growth and development. While there are many challenges you face every day in your role as a leader, here are 5 of the most common ones we’ve dealt with this financial year and key some take away strategies to overcome them.
Can the location of your WFH employees be anywhere?
The Quiet Holiday is becoming a growing trend amongst workers — where they take a trip while still attending meetings and maintaining a degree of involvement in their work, but without taking paid leave.
If you’re transparent about deliverables, establish processes to monitor and support your team and offer flexible work options, employees are more likely to be upfront about where they are working. Here’s how leaders and organisations should approach it.
Do you react or respond?
Did you know that a team’s mood and effectiveness goes up or down depending on the mood of their leader.
Which is why impulse control is so important — leaders who have have a high emotional self-awareness will have a positive impact on team moral and productivity. But knowing how to cultivate it in high-pressure situations requires practice and a willingness to recognise your own responses.
Got someone who lacks self-awareness in your team? How to manage their behaviour using the 4D-F Model
When team members display a lack of self-awareness, it can be challenging for leaders to manage their behaviour. But when a team member doesn't recognise the impact of their actions on others , it can negatively impact on team harmony and hinder productivity. The 4D-F Model is an effective and structured way for leaders to manage those who lack self-awareness, following these five steps.
Receiving feedback as a leader — why you need it and how to handle it
It’s important that leaders are given the right support and guidance when receiving feedback so that it is harnessed positively. When I personally conduct 360-degree assessments for my clients, I first need to ensure they have the right mindset. It takes courage, and for some it means stepping outside their comfort zone. These are the 5 steps I share with leaders when participating in a 360-degree assessment that ensure positive outcomes.
Is your workplace psychologically safe? What to look out for when creating a workspace where employees can thrive.
How do you know if your workplace is psychologically safe? As a leader, it is your responsibility to build a mentally safe workspace for your team. Here are 5 key actions I help my clients to systemise, so that the fundamentals for a safe workplace are put on auto-pilot.
Leadership coaching to help build a stronger Aboriginal economy.
After Dennis Kickett was promoted to Director of Aboriginal Engagement for the WA Transport Portfolio, he engaged Incredible People to have a series of leadership coaching sessions. Although an experienced leader, Dennis knew he would need additional support and advice while adapting to the challenges of the new role. Here's how leadership coaching helped him overcome challenges and approach different situations.
Are you managing your manager? How to develop an effective working relationship.
Having a good relationship with your boss makes your job and work life easier, so bridging the gap in a way that ensures your voice is heard is important. Here are our 3 top tips on how to develop an effective working relationship with your boss.
Stepping into a higher leadership role?
CEO Rebekah Worthing explains why leadership coaching and support is so important for high level leaders, particularly those working in regional Australia.
How leadership coaching helped elevate this manager’s career
When I suggested to my manager about leadership coaching with Natalie at Incredible People, he was very supportive because he already knew of her reputation as a leadership coach and the great work she does.
The 5 steps to being an assertive leader
The key to assertive leadership is finding the balance — not being assertive enough makes it difficult for your voice to be heard and gain the respect of your manager and team; but if you are too forceful your team will be unmotivated and resent your authoritarian leadership style.
How to create a positive team culture
Do you want to improve your team's culture but don't know where to start? Following 3 simple feedback steps can go a long way in fostering a positive workplace environment.
How to improve your Emotional Intelligence
Research shows that leaders with highly developed Emotional Intelligence (EQ) have the greatest success in motivating their teams, delivering successful outcomes and driving transformational positive change.
So, what makes up EQ and can you improve it? The good news is for most people, it most certainly can be improved on.
What’s your leadership style?
According to internationally known leading psychologist, David Coleman, there are 6 definitive leadership styles. Each of them has their own strengths but knowing how to adapt different leadership styles in different situations shows a highly developed emotional quotient (or EQ).